Managed IT and cybersecurity for organizations that can't afford to go down.
Novagrid Consult runs and secures the technology behind Canadian clinics, hospitals and businesses. One accountable team for your helpdesk, your security monitoring and your compliance evidence.
- Backups verifiedTest restore completedPassed
- Endpoints patched46 of 46 devices current100%
- Multi-factor sign-inEnforced on all accountsEnforced
- EMR availabilityPast 7 days99.98%
- Email threats blockedPhishing and malware212
- Firewall firmwareUpdate booked after hoursThu 22:00
Illustrative example of the weekly report every managed client receives.
We assess and build controls against
- PHIPA
- PIPEDA
- NIST CSF 2.0
- CIS Controls v8
- ISO/IEC 27001
- SOC 2
- CyberSecure Canada
Three services, one team accountable for all of them.
Most organizations buy IT support from one firm, security from another and an audit from a third, then spend their time reconciling the three. We run all three against the same set of controls, so the work that keeps you running is also the evidence that proves you are compliant.
Managed IT
Helpdesk, devices, Microsoft 365, networks and backups, run to a service level you can hold us to.
- Unlimited remote helpdesk for your staff
- Patch, device and license management
- Backup with tested restores
- Vendor management, including your EMR or line-of-business vendor
Managed security
Around-the-clock detection and response, with the hardening that stops most attacks before they start.
- 24/7 endpoint detection and response
- Email security and phishing training
- Identity protection and multi-factor sign-in
- Incident response when something gets through
Compliance readiness
A clear picture of where you meet a framework, where you don't, and the order to fix things in.
- Gap assessments against PHIPA, NIST CSF, CIS, ISO 27001, SOC 2 and CyberSecure Canada
- Risk register and remediation roadmap
- Policies and evidence your auditor will accept
Built for regulated work, sized to your organization.
The controls are the same whether you run a three-physician clinic or a multi-site organization. What changes is how much we run for you and how much we support your own team.
Healthcare clinics
Family practices, specialists, dental, physio and diagnostic clinics that hold personal health information and need their EMR to work every day.
Healthcare IT and securityHospitals and health networks
Security operations support, assessment and program delivery alongside your internal IT and privacy teams.
Small and mid-sized businesses
A fully managed IT department and security program for firms of 10 to 500 people, without hiring one.
Large organizations
Co-managed security, framework assessments and delivery leadership for infrastructure and security programs.
How an engagement starts.
Every client relationship begins with an assessment, so we both agree on the facts before anything is priced or changed.
Assess
We review your environment, policies and obligations, and score you against the framework that applies.
Plan
You get a prioritized roadmap with effort and cost for each item, starting with the highest risk.
Onboard
We document everything, deploy our monitoring and security tools, and close the urgent gaps first.
Operate
Ongoing management, weekly status, quarterly reviews and a yearly reassessment to show progress.
Led by IT, Cybersecurity and Program delivery practitioners.
Novagrid Consult is a Canadian corporation founded by IT and Cybersecurity Progesssionals with more than 30 years in information security, IT infrastructure and enterprise transformation.
- CISM
- PMP
- PSM
The team has led security and infrastructure programs for large scale global enterprises in private and the public sectors. Novagrid brings that enterprise discipline to organizations that don't have an enterprise security team.
Find out where you stand before an auditor or attacker does.
A readiness assessment gives you a prioritized list of gaps, mapped to the framework you answer to, in about two weeks.