Privacy policy

Last updated: November 2026. This policy is a starting draft and should be reviewed by legal counsel before publication.

What we collect

When you request an assessment or email us, we collect the details you choose to send: your name, organization, work email, phone number and the information in your message. This website does not use advertising trackers.

How we use it

We use your information only to respond to your request, to provide services you engage us for and to keep business records. We do not sell or rent personal information.

Where it is stored

Information is stored with service providers that we select for their security practices, in Canada wherever possible. Where a provider stores data outside Canada, it may be subject to the laws of that country.

How long we keep it

We keep enquiry information for up to two years unless you become a client, in which case it is kept for the length of our relationship and as required by law.

Your rights

Under PIPEDA you may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent. Email info@novagridconsult.com and we will respond within 30 days.

Contact

Privacy questions can be sent to our privacy officer at info@novagridconsult.com. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.